FAQs

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FAQs

  • Q1: How to get a sample?
  • A:

    If you need stock samples,this is free,usually we provide 2-8pcs,freight collect or you pay us shipping cost.

    Freight collect means you have an express account such as FEDEX,UPS,DHL,TNT,you can ask them to our office and pick up the parcel.

    If you pay us shipping cost,please tell our sales person your post code then we will quote you shipping cost.

     

    If you need customized sample,usually we provide 2pcs,sample cost is USD 10-USD 50 depend on the printing.

    Please tell us the bag size,please provide us your artwork in pdf or AI file,then our designer will make a mock-up,after you confirm,we start making the sample,usually it takes 7-18days to make a sample.Such as

    Mesh laundry bags,7-10days.

    Garment bag/dress bags,15-18days.

    Please check with our sales person for more details.

  • Q2: Payment terms
  • A:

    Payment terms:

    If order amount is less than USD 5000,we need 100% full payment in advance.

    If order amount is more than USD 5000,you can pay 30% deposit,when we finish order,we show you mass production videos or pictures then you pay 70% balance payment before shipment.

     

    Payment method:TT(bank transfers),paypal.

     

  • Q3: How to ship?
  • A:

    For sample,usually we ship by express.

     

    For order,there are 2 ways.

    1)Ship by your forwarder/carrier,for example,you are located in UK,you can find a local forwarder/carrier,they will contact their agent in China,their agent will contact us,we ship goods to their warehouse in China then they ship to you.

     

    2)If you don't have a forwarder/carrier,we can ship goods to your door directly by sea,air,express,train,truck.

    Take Germany/UK/USA/Australia as an example,we ship to these countries every week.

     

    To Germany/UK,we can ship by sea,air,express,train,truck.

    To USA,most of our customers choose sea,we can ship by slowly vessel or fast vessel.

    To Australia,we can ship by air or sea.

     

    Please note,our sales person will tell you if shipping cost include tax or duty.

    For example,when we ship to USA,usually include tax or duty.

    When we ship to Japan,exclude tax or duty,before or when the goods arrive your door,you need pay tax or duty to your local forwarder/carrier.

  • Q4: I want to know more about the colors
  • A:

    We have different materials such as nonwoven,PEVA,polyester... ...

    Please check with our sales persons to get our stock color swatch,

    Our sales person will reply you within 24 hours.

     

    You can contact info@sassonbag.com

     

  • Q5: I want to know about the materials
  • A:

    This is our products range:

    . Satin bags
    . Rail covers
    . Cotton bags
    · Laundry basket
    · Mesh laundry bags

    . Net shopping bags
    · Garment bags & dress bags
    · Polyester /nylon laundry bags
    . Hair extension bags & hangers

     

    Take mesh laundry bag as an example,we have 15 different mesh materials such as

    fine mesh,

    coarse mesh,

    sandwich mesh,

    honeycomb mesh,

    diamond mesh,

    double side coarse mesh,

    small round hole mesh,

    thick hat net mesh,

    middle autumn moon mesh,

    big hole and thick mesh,

    big hole but thin mesh,

    cheap quality mesh,

    cotton mesh,

    high density microfiber mesh,

    low density microfiber mesh.

     

    Take garment bag/dress bag as an example,we have 7 materials such as

    nonwoven material,

    PEVA material,

    PVC material,

    polyester material,

    nylon material,

    cotton material,

    organza material

     

    For other bags material,please check with our sales persons

  • Q6: When can we get the quotation?
  • A:

    After we receive your inquiry,our sales person will contact with you within 24 hours by e-mail or whatsapp or phone.

  • Q7: Our products range
  • A:
    . Satin bags
    . Rail covers
    . Cotton bags
    · Laundry basket
    · Mesh laundry bags
    . Net shopping bags
    · Garment bags & dress bags
    · Polyester /nylon laundry bags
    . Hair extension bags & hangers
  • Q8: Can I visit your factory?
  • A:

    Yes,sure,welcome to visit our factory.

    Face to face communication is more easily to understand each other.

    Address is NO.8 North District of Yangguang Industry,Donghutang,Donggang Town,Wuxi City,Jiangsu Province,China 214196.

     

    Our factory is about 120kms far away from Shanghai.

    By car is about two hours.

    By train is about 35mins.

    The transportation is very convenient.

  • Q9: Product warranty time
  • A:

    Dear customers

     

    Please note,different materials lifetime is different.

    Such as

    1)For nonwoven material or PEVA or PVC bags,usually it can be used for one year if not put in sunshine.

    We did many tests in previous years,if put in sunshine for 3 months,the fabric will break down and become powder.

    If you don't understand this,please check with our sales persons,we will show you pictures or a video to explain.

     

    If you need a long lifetime for example 5 years for nonwoven material,please tell our sales person,so we can calculte MOQ,price will be much higher.

     

    2)For mesh material or polyester or nylon or cotton or satin material bags,it can be used for many years.

    It's no problem if you put in sunshine for a long time.

About us
2009 Year: Wuxi Environment Package factory was founded by Johhny Jiang in 2009 year.Our main products include suit covers,dress bags,commercial laundry bags,hair extension bags,clothes rail covers,tote bags,drawstring bags.   2017 Year: 1)Friedemann from Germany becomes our biggest and major customer. 2)Zulfiqar from USA becomes our partner,he helps us deals with some customer's problem's in the USA.   2019 Year: 1)In March,we bought masks and hand soaps free to our customers in Covid-19 time.We donated a lot to one of our UK customer as there are a lot of staffs in their office. 2)Our factory was closed for 8 months as Covid-19.It was the hardest time that we ever met,we were not sure if our factory can reopen or not.   2020 Year: Thanks for some old customers' and workers' support,factory reopened and we established Wuxi Sasson as trading company.Besides the original products,we also put more efforts to help customers sourcing other bags such as mesh laundry bags,laundry baskets,cooler bags... ...   2023 Year: Our oldest customer is Toni from Australia,she is 73 years old.We are inspired by her story.We sent her 500pcs washbags as free gifts in her company's 50 year's anniversary celebration.   2024 Year: We have exported our high-quality products to almost 54 countries and served more than 2789 customers until May 20th,2024. Most customers are from the USA, UK, Germany, Australia and Canada.   Thanks again to all of our customers, workers and supplier’s help and trust. We will continue to work and aim to provide good quality products with competitive prices and best service to meet your satisfaction and seek a green world to protect the environment.To support you, to listen to you, and to join you!  
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